Conry-Murray, A (2009) Search and SaaS Unite for IT Management. Information Week, 30.
A new start up by the name of Paglo is combining the search with software as a service to make IT management easier to set up and use. The product they offer is called Pagalo Crawler. The software can be downloaded and installed by an IT team. The crawler discovers the network and connected assets and then reports this information to Pagalo’s data center. An IT administrator can access this information from a Web browser. Pagalo also has a search capability that allows someone to query an index and search what software is installed in the PC or how much free disk space is available on the server. The software can also be used to monitor vital statistics, such as system memory, CPU usage and asset inventory.
This related to chapter twelve because they discuss DSS which is utilized to help collect current or historical data from various applications or groups into centralized data to simplify management reporting and assist management with business decisions. Pagalo is an example of a decision support system that can be used as a centralized area to collect all of the data within a company.
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